Solutions

Clarify your vision.

Clarify Your Vision

Get leadership aligned and committed to a shared vision for your future customers and future business models.

 

Deploy your strategy.

Design and Deploy Your Strategy

Co-create the roadmap to moving from current state to future state, and equip your team with the practices to bring your strategy to life across the organization.

Improve your process

Improve Your Processes

Untangle roles and accountabilities to implement new processes with confidence, clear communications, and actionable plans.

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Change Your Culture

Develop the mindset, organizational structures, and behaviors necessary for your team to think, make, and move faster, whether you’re scaling or need to become more agile.

Transform your customer experience.

Transform Your Customer Experience

Assess, adjust, and orchestrate all backstage systems, tools, processes, and people to deliver excellent experiences in every customer channel.


Our Work

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Clarify and simplify your business processes.

A leading hospitality company was losing business because their processes were interpreted and implemented differently by brands and franchisees around the world. XPLANE developed intuitive tools and onboarding that ultimately generated over $11 million in increased revenue per month in the first year.

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Accelerate global deployment.

With the corporate strategy in place, a leading logistics company needed to see changes executed quickly, but regional leadership was resistant. XPLANE developed a board game for both leaders to grapple with the same trade off decisions facing the organization. Understanding of the strategy went from 4 to 8.5 (on a scale of 1 to 10) after playing the game and deployment happened faster.

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Align your organization on a future vision.

A global non-profit found itself in need of a robust organizational strategy. Inextricably linked with the growth of the Internet, they were keenly aware of how rapidly the digital, political, economic, and social landscapes were shifting. As a non-profit with just a few hundred staff but thousands of stakeholders around the world, they also faced unique challenges gathering input and building consensus.
 

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Implement a
global strategy. 

A category leader in logistics hired XPLANE to scale understanding of the strategy out to every layer of the organization. Execution and results exceeded expectations.

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Create a culture of collaboration.

The Oregon Museum of Science & Industry (OMSI) hired XPLANE to help develop their vision and strategy. Through the process, XPLANE worked with the executive leadership team to gain alignment and gather and synthesize valuable feedback from multiple stakeholders throughout the city. 

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Implement a new governance model.

One of the oldest American banks came to XPLANE for help because their data was trapped in silos, languishing in aging bolt-on systems. XPLANE designed an entirely new data governance model and with the team reporting to the CEO.

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Level up learning and development.

A leading consumer packaged goods company known for providing excellent training challenged to develop an immersive game experience to replace their existing training program. Since the pilot launched the client has rolled out the game experience to all locations around the globe. 

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Transform your customer experience.

A leading financial institution needed to reorient their entire organization around a new customer experience to stay ahead of consumer demands. XPLANE’s visual tools secured buy-in faster than expected which accelerated execution and reduced costs.

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What Makes Us Different 

Our methodology accelerates results that stick.

Visual thinking

Visual Thinking

Our proprietary methods drive shared understanding, quickly, by transforming what is ambiguous and vague into something concrete and clear. Visual thinking is rooted in brain science, allowing participants to access more information in a shorter period of time, exploring, defining, and bringing ideas to life.

Benefit: Accelerates Understanding

Facilitation by design

Design Facilitation

Our facilitation process, like Visual Thinking, is based in brain science, taking advantage of multiple learning modalities to increase creativity and generate innovative solutions. Design facilitation activates the whole brain, utilizing activities that combine visualization, play, game-based methods and crowd-sourced insights.

Benefit: Accelerates Output

Co-creation

Co-Creation

People support what they help build.  Our process invites affected groups into the dialogue to build solutions collectively, which captures the intelligence that existis in the organization, build trusts in new ways of working, and helps to ingrain and sustain solutions over time.

Benefit: Accelerates Acceptance

People-centered design

People-Centered Design

Changing behaviors requires understanding the people in the process - what motivates them, their needs and desires, and the reasons to change current behaviors. Our method is anchored in generating empathy to understand how people receive information, so we can develop relevant, meaningful solutions that will be embraced.

Benefit: Accelerates Adoption

Let's talk.

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