xBlog: The visual thinking weblog
30th July 2004

User Experience is More Than Design

“The Wall Street Journal’s venerable Walt Mossberg spends some time with the unattractively-named Network Walkman NW-HD1 from Sony, and compares it to Apple’s fourth generation iPod. And he finds that the product’s name is the least of its problems.”

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22nd July 2004

A Definition of Interaction Design

“Last month, I started a discussion on the interaction designers list that continued on and on and on. Until I incurred the wrath of Dave Heller by touching upon the definition of interaction design. I thought since it was forbidden to discuss it there, I would put down my thoughts here in a coherent manner and offer up my definition of interaction design.”

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13th April 2004

The Making of a Visualization: Notes on Mousing Behavior in Menus

“While the core purpose of this research is not to characterize the ways that people use menus, this result is a nice, planned-for bonus. In the visualizations below, users are making 4 clicks typically. The first starts the trial, hiding the target word, and reveals a top level category beneath the click. The user clicks the top level category starting the timer for subtrial 1…”

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2nd March 2004

Nathan Shedroff: The InfoDesign interview

“Nathan is one of the pioneers of experience design and popularized the term with the first dedicated book on the topic. He is an expert and leader in the fields of information architecture, interaction design and online and interactive media, with extensive professional experience as an innovator.”

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20th January 2004

New Methods for Designing Effective Experiences

From the book: Design Research: Applied Exploration of People, Culture, Context, and Form, edited by Brenda Laurel. “Why New Methods are Needed: *Experiences have always been the point of differentiation and problems–whether you design for them or not; *User-centered Design is more than mere Usability; *Computers and related devices are more sophisticated…”

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22nd December 2003

Patterns in Interaction Design

“Welcome on my small web site. As you can see, it is mainly about Design Patterns. With these patterns I try to capture every bit of good design that I encounter. I will update the site regularily and add new patterns.”

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11th November 2003

Executive Dashboards: an Information Design Approach

“The executive dashboard is a hot technology product. The logical progeny of portal applications and technology, the executive dashboard is a single interface that serves as the point of entry into the masses of data and information within a company that might be relevant to a particular executive.”

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22nd October 2003

Balancing visual and structural complexity in interaction design

“How visual simplicity can harm usability: Usability is based on principles such as ‘Less is more’ and ‘Keep it simple, stupid.’ But there is more to simplicity than meets the eye. By reducing visual complexity at the cost of structural simplicity, you will give your users a hard time understanding and navigating the content of a web site.”

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8th September 2003

InteractionDesigner.com

“We’re here to create a home for interaction designers — what type of home that will be, we do not yet know. Whether we find or build our home, though, it must address the issues and challenges that the many hundreds of us face in our jobs. Please join in the discussion and help shape the future of interaction design.”

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4th August 2003

Design Council

“The Design Council’s purpose is to ‘inspire and enable the best use of design by the UK, in the world context, to improve prosperity and well-being.’ It helps people and organisations in business, education, public services and government understand design and use it effectively as part of their strategy. By working directly with businesses, the Design Council is aiming to demonstrate the methods and processes behind design success, making them easier for other companies to adopt.”

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16th May 2003

Instructional Design for Flow in Online Learning

“This tutorial describes how the instructional design of an online course can facilitate an optimal learning experience for the student. The optimal learning experience is the state termed ‘flow.’ Flow, as defined by creativity researcher Mihaly Csikszentmihalyi, is the ’state in which people are so involved in an activity that nothing else seems to matter; the experience is so enjoyable that people will do it even at great cost, for the sheer sake of doing it.’”

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16th May 2003

Six Tips for Improving Your Design Documentation

“If you are a designer or product planner, you probably create documents of some kind to capture your design decisions and solutions. Documentation is a crucial component of successful product planning and implementation, so it’s important that it communicates as effectively as possible. Good organization, complete information, and clear writing are, of course, key to the success of any design document, but there are some other, less-obvious techniques you can use to make your documents more readable and understandable. Here are a few of them.”

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9th April 2003

Interaction Design History in a Teeny Little Nutshell (PDF link)

“This presentation was prepared for a lecture in Melissa Cicozi’s undergrad Design History class at CMU. Standard disclaimers apply: This was not carefully fact-checked, and it very much represents my personal view of what has been and is now important. Caveat emptor, and bon appetit.”

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20th March 2003

Design and Emotion

“One can feel happy about the car that functions properly, aesthetically pleased by the gentle curve of a mobile telephone, proud of possessing a particular necklace, feel indignant because the intelligent product used seems to have a (stupid) mind of its own, and angry because the drawer makes a grating sound. Research in this area investigates what critical factors of human-product interaction contribute to an emotional experience.”

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23rd January 2003

Business-centred design: Designing web sites that sell

“When designing a persuasive architecture, we have to understand and account for every step in the buying process and design for effective calls to action, even if this action is simply to move on to the next step in the process.”

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