xBlog: The original visual thinking weblog

“If you’ve been a solo freelancer for any significant stretch of time, you’ve probably learned the hard way that a work project can go horribly wrong. They turn out to be life lessons in the long run, but there are ways to protect yourself.

Working with bad projects or bad clients generally boils down to mismatched expectations and inadequate communication. Your best safeguard is to make sure you and your client are on the same page before any work has even begun using a Terms of Service Agreement, which essentially puts into clear, written language what you expect from your client and what they should expect from you.”