“I don’t know a lot about makeup. When Organic started the pitch process for a major pitch for a cosmetics company, I thought Bobbi Brown was married to Whitney and that MAC was a line of Apple products. How could we get smart about women’s cosmetics? The answer was to immerse the team in the lives of women who use the product.”
Link:
http://www.adotas.com/2007/02/the-compassionate-creative-calling-for-advertisers-to-let-empathy-and-insight-drive-design/


