xBlog: The visual thinking weblog
7th March 2005

Quark CEO on customer service

“Quark continues to fight back in its battle for software survival in the newspaper business. The Denver Post scores a rare interview with new Quark CEO Kamar Aulakh. ‘We have been very successful,’ Aulakh says in the linked article. ‘Sometimes when you are successful, you lose touch with the customer.’”

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