“One can feel happy about the car that functions properly, aesthetically pleased by the gentle curve of a mobile telephone, proud of possessing a particular necklace, feel indignant because the intelligent product used seems to have a (stupid) mind of its own, and angry because the drawer makes a grating sound. Research in this area investigates what critical factors of human-product interaction contribute to an emotional experience.”
“One can feel happy about the car that functions properly, aesthetically pleased by the gentle curve of a mobile telephone, proud of possessing a particular necklace, feel indignant because the intelligent product used seems to have a (stupid) mind of its own, and angry because the drawer makes a grating sound. Research in this area investigates what critical factors of human-product interaction contribute to an emotional experience.”
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