“These people are not Kiokken. They are not the Nielsen-Norman Group. These are the web developers in the trenches every day, serving the small to mid-sized business sector. They don’t have multi-million dollar budgets and fancy usability testing labs, but still their work has to consistently be on par with those who do.”
Link:
http://www.makovision.com/articles/2001/10/interview_1.asp


