xBlog: The visual thinking weblog
2nd February 2001

Guideline dogma

“Nobody would deny that usability guidelines, applied in context by a usability professional, are extremely valuable in guiding a website evaluation. The problem occurs when non-professionals apply these guidelines out of context. This can result in an unimaginative site that looks bland and homogenous. To design usable sites that truly engage customers we need to replace simple guidelines with a customer-centred design process.”

posted in Usability | Permalink | Comments Off

2nd February 2001

undesign — a plan for all seasons

Webchick: “Times are tough all over. Sink or swim, as they say. What’s next? Get another job in an over-hyped design studio? Accept that position as corporate creative director and help realize their vision of the next ultimate pet ecommerce site? Or, perhaps it is time to throw in the towel and move to a remote part of the coast to take up that long-held dream of being an artist. Whatever the next step, the burning question is: will we all walk away from this older and wiser? Or will the industry continue to navigate the same treacherous waters that led to this mess in the first place?”

posted in Web design | Permalink | Comments Off