“The Early Design Phases of Small to Medium Sites: Much has been said about the early phases in the design process of websites. However, the majority of this discussion has focused on the communication between the web designer and the client, such as establishing a ‘feel’ for the wishes and expectations of the client organization. This includes such things as establishing teams that will focus on creating a layout that conveys the desired mood or theme of the client organization. This is a very important concern, but ultimately web designers should first lay the groundwork for producing websites that are considered ‘usable’ by its users.”
Link:
http://wsupsy.psy.twsu.edu/surl/usability%20news/volume2_winter/webdesign.htm
