xBlog: The visual thinking weblog
31st March 2000

What is IA? How we define information architecture

“We define Information architecture as a systematic, question-based process for creating communication products that improve users’ performance. A system is a set of interrelated parts that work together toward a defined goal. In building web sites, you can think of the system as a methodical, structured, means for helping people find and use information. The entire system is performance-based.”

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31st March 2000

A Conversation with Don Norman

“What makes for bad design is trying to solve problems in isolation, so that one particular force, like time or market or compatibility or usability, dominates.”

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31st March 2000

Designing Usable & Visually Appealing Web Sites

“Part of the design rationale is to develop a design process that is user-centered… A design rationale should be documented to be used as a tool for expressing the foundation for the hundreds of decisions and tradeoffs that need to be made for each design instance. A design rationale is a lot like the ‘vision’ for design. While it does not answer every question for every instance of a design decision, it keeps you focused on the objectives for the site and supports the design decisions and tradeoffs that are inevitable. The design rationale also acts as a reference for developers and agencies that will develop content for a site.”

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