XPLANE | The visual thinking company. October 2008
XPRESS Simplifying Complexity
BOOK REVIEW:
Visual Language
Global Communication for the 21st Century by Bob Horn


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Visual Language Book Review
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Dave Gray. INFO
Sarasota Design Summit: Speaker Dave Gray
 
Visual Tools Clearly Depict Employee Development Path
A Technique to Attract and Retain Employee Talent
Talent and career development are key to driving exceptional service in the technology industry. XPLANE created a succinct and compelling presentation for Principle One to convey the company's career paths to employees.



Business Challenge: Principle One is a major IT services and support provider for hedge funds and investment banks in Asia. Excellence in employee performance is part of the company's strong commitment to outstanding service. In order to deliver on that promise, Principle One recognized the need to communicate its process for career and knowledge development in a clear and appealing way to potential and existing employees.

Action: Because of varying global locations, XPLANE and Principle One conducted a strategic information discovery session via telephone. XPLANE's team sought to understand the opportunities at Principle One and what key information was most crucial for employees to grasp. XPLANE created an engaging PowerPoint presentation outlining the steps that employees take in their career path at Principle One. The presentation clearly demonstrates the options available to move into future roles and develop maximum performance and potential.

Results: The PowerPoint presentation provided Principle One with an appealing way to attract and retain talent. The presentation delivers a smooth flowing version of Principle One's Learning and Development Matrix which connects easily with employees and clearly conveys the company's deep investment and planning into continued education.
 

This video is a clear example of what XPLANE does for our clients every day in simplifying the complex through the use of visual thinking and design.
Parker Lee
XPLANE, VP of BizDev



U.S. Economic Meltdown XPLANATiON: Click here to view the animated movie

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    Vodafone Espana
    Consumer BU Pricing
    Roberto Franza
    XPLANE: Please explain the business challenge you set out to solve.

    Roberto Franza:
    After completing our tariff offerings, we realized that our customer service platforms needed a comprehensible and easy to-use-tool that would allow us to advise and recommend the tariff that would best meet our clients' needs.

    XPLANE: What was your deliverable designed by XPLANE?

    Roberto Franza:
    The deliverable created by XPLANE was a price plan recommendation system (like a decision tree), as well as a large map that communicates the main benefits of our offerings.



















    XPLANE: How did visual thinking techniques aid in the process of clarifying the challenge you wanted to address?


    Roberto Franza: The session helped us clearly identify the key business factors to recommend to our clients, and determine how to communicate the associated price plans in a reasonable and understanding way. Additionally, the session allowed our team to gather different insights from all of the key stakeholders involved in the project.

    XPLANE: What kind of feedback did you receive on the project?

    Roberto Franza:
    The price plan visual tool has become really popular amongst our sales teams, as well as amongst our clients. In fact, it was a key advisory tool for one of our recent campaigns.
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