bBlog: The sales, marketing and business weblog
23rd October 2007

Recession: The Next Big Thing?

“Managers always get cautious during recessions. The only ideas that appeal are how to cut costs. Gone is the interest in innovation and building the top line. Of course, this is an attitude that prolongs the downturn for the overall economy, and it slows the rate at which particular companies emerge from the fiscal funk. The best companies, like General Electric and McKinsey, accelerate innovation during recessions. They know that their people have a little more time to think, and they encourage them to think boldly and creatively.”

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23rd October 2007

Sound Investing and Peaceful Sleep

Ben Stein: “About a week ago, I was swimming in my pool when I had serious difficulty breathing. ‘Uh-oh,’ I said to myself, ‘now I am about to die.’ My wife was upstairs reading, way out of earshot and, anyway, if I were about to have a lethal heart attack, I wouldn’t be able to scream. It turned out to be a nasty but short-lived bronchitis, and as I was lying in bed recovering, I thought, ‘I will die someday, and before I do, I would like to share with you the best possible thoughts I can, in gratitude for the many insightful letters I have received over the years from my readers.’”

posted in Finance/VC, Life | Permalink | Comments Off

23rd October 2007

I Heart Zappos

“…out of seven pairs, only two fit. Not bad considering she’d never been this thin, so I was winging it, and the return shipping is free. The rest were here waiting to be returned. Because of various circumstances — lost label, my mom being hospitalized and me being away, the shoes were never sent back. There’s a time limit on the return of 15 days. Remember this. When you do a return to them, they pay the shipping, but you have to get the shoes to UPS yourself. Remember this, also….” (Thanks Signal vs. Noise!)

posted in Customers | Permalink | Comments Off