“Would it come as a shock to you to find out that the most highly paid corporate people do not know the costs of doing business inside and outside their organization? An online survey conducted by Strativity Group, Inc., a consulting company based in Parsippany, NJ, reports that over 300 executives:

81% do not know the cost of a customer complaint
75% do not know the cost of acquiring a new customer
60% claim they do not deserve their customers’ loyalty
51% claim their company does not deliver unique and beneficial products or services
50% do not know their organization’s annual customer retention rates…”

“The United States is the ‘no-vacation nation,’ the only advanced economy in the world that doesn’t guarantee its workers any paid vacation time, says a recent report by the Center for Economic and Policy Research in Washington. In fact, 28 million Americans are no-vacation workers, receiving no paid time off, vacation or holidays. On the other hand, managers and professionals often get a good deal of vacation, says John Schmitt, a senior economist with the center and one of the authors of the report.”

“Biznik is a business-building social network for indie professionals. That means folks who own and operate their own businesses, whether they are the head honcho of one or a team of twenty. Accountants, fashion designers, writers, sex therapists, business coaches, attorneys, marketing gurus, soap makers — and countless others — are all part of the Biznik mix. Biznik offers a new way of networking. We refer to it as ‘radical self promotion’ because it’s not your typical me-first-take-no-prisoners kind of self promotion. For example, we emphasize collaboration over competition.”