“You would be wise to listen to the customers you’re threatening to sue — they can leave you, especially if you give them motivation. Remember, they wouldn’t be motivated unless your products were somehow missing the mark. All of which is to say — no amount of fear can stop the rise of free media, or free software (they are the same, after all). The community is vastly more innovative and powerful than a single company.”

“The message of Mark Hurst’s new book, Bit Literacy: In an age of infinite bits, time and attention are the scarce resources. The solution is to constantly manage your bits with the goal of reaching an ‘empty’ state. Hurst offers practical, opinionated advice on how to get to zero. Just like in his Uncle Mark’s shopping guides, he doesn’t shy away from taking a stand. It’s nice to read someone who says “do it this way” instead of being wishy-washy.”