“Knowledge workers attend lots of meetings. We also have tons of loose bits of information that need collecting during the day. It all needs to be processed. To jog our memory, we take notes. Most of the time this is with pen and paper - unless your culture is laptop/Tablet PC friendly. Many aren’t. I use David Allen’s GTD system and now buckle it into Gmail as my sole collection bucket.”

“A few days ago I suddenly realized Microsoft was dead. I was talking to a young startup founder about how Google was different from Yahoo. I said that Yahoo had been warped from the start by their fear of Microsoft. That was why they’d positioned themselves as a “media company” instead of a technology company. Then I looked at his face and realized he didn’t understand. It was as if I’d told him how much girls liked Barry Manilow in the mid 80s. Barry who? Microsoft? He didn’t say anything, but I could tell he didn’t quite believe anyone would be frightened of them.”