“’A poor supervisor is definitely the No. 1 factor that causes low productivity,’ said Barry L. Brown, President of a Florida-based consulting group. ‘It’s been my experience that a good supervisor will motivate, inspire, encourage and reward good performance. A poor supervisor, of course, is just the opposite, only in multiples. Employees who do not have a direct connection with the company begin to lose all the reasons for wanting to do that little bit extra and take the additional time to make something right.’”