“Whether you call them conference calls or telecons or excruciatingly dull time-wasters, multi-participant phone conversations are as important to most web workers as email. If you can’t meet face to face or arrange video conferencing, the conference call is the next best thing. But just as with email and instant messaging, people don’t always agree on how to use them as effectively as possible as a tool for collaboration. Try these tips for your next telecon whether you’re the leader of the call or just a participant. And share your own ideas for making conference calls worthwhile and productive in the comments.”

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