“In case you’re wondering where I’ve been all day, the answer is a plane. Based on that statement, and the title of this post, the logical conclusion might be that I’ve been delayed. That conclusion, however, would be false. I actually arrived in Boston well ahead of schedule (by my standards, anyhow, as we were only a couple of minutes behind). My problem with United is instead its propensity to nickel and dime customers.”

This entry was posted on Thursday, November 16th, 2006 at 6:11 am and is filed under Customers. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.