bBlog: The sales, marketing and business weblog
17th July 2006

eFax: How NOT to serve your customers

“When we started Sharpcast, for some unfathomable reason, I decided we needed a fax number… A couple of years and a few hundred dollars later, I finally recently had the good sense to cancel my still virgin eFax account. Little did I know what I was in for. eFax’s corporate motto seems to be inspired by the Eagle’s song, Hotel California: You can sign up any time you want, but you can never leave.”

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17th July 2006

A City on a Hill, or a Looting Opportunity

“When I was a lad, the chief executive of a major public company was paid about 30 or 40 times what a line worker was paid. Now the multiple is about 180. What did they do in the executive suite to become so great? Upon what meat do they feed? Why, as we are being killed by foreign competition, do we need to pay our executives so much?”

posted in Business | Permalink | Comments Off