“‘Don’t work too hard,’ wrote a colleague in an e-mail today. Was she sincere or sarcastic? I think I know (sarcastic), but I’m probably wrong. According to recent research published in the Journal of Personality and Social Psychology, I’ve only a 50-50 chance of ascertaining the tone of any e-mail message. The study also shows that people think they’ve correctly interpreted the tone of e-mails they receive 90 percent of the time.”

“Badbossology.com is not a showcase for inappropriate or unethical tactics to get revenge on bosses. It’s not a place to make specific comments about a particular boss or organization. It’s not a site for complaining and whining. It’s not for people who won’t accept their responsibility to analyze and understand their boss’s negative behavior and to develop a plan to deal with the situation and improve it while they are there.”