“37signals is spread out over 4 cities and 8 time zones. From Provo Utah to Copenhagen Denmark, the five of us are 8 hours apart. We embrace this constraint. We’re always looking to embrace constraints. The presence of constraints make you creative. The more constraints you lift, the less creative you become. What’s the side effect of being 8 time zones apart? Alone time.”

“Again and again, the history of the Web shows us the value of relinquishing control. Amazon’s customer comments were originally thought foolish by those who believed negative reviews would hurt sales. Instead, they increased trust, which drove more transactions.”

“I expected my recent piece about workplace monitoring technologies to elicit some reader response. Within the confines of trying to make the story interesting to read, I tried to present a balanced perspective on monitoring. I figured that balance was destined to make me a target, particularly of privacy advocates who felt that monitoring of any kind is immoral.”

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