“John Mackey’s approach to management is equal parts Star Trek and 1970s flashback. It seems like a recipe for disaster, but at Whole Foods it’s a prescription for world-beating growth ó and maybe for a world-changing company.”

“The extent of senior management involvement in the Web is a clear indication of the value of the Web to your organization. If your senior management currently donít recognize the importance of the Web, then it is vital that they are educated as to its value.”