bBlog: The sales, marketing and business weblog
23rd June 2004

CEO Succession 2003: The Perils of “Good” Governance

“…companies are dumping CEOs faster than they can replace them with qualified internal candidates, and thus are turning increasingly to outsiders. But our data shows that outsiders deliver significantly lower shareholder returns than insiders do over the course of their tenure.”

posted in Leadership | Permalink | Comments Off

23rd June 2004

When Think Tanks Attack

“Why are all these think tanks so down on Open Source? Well, the Small Business Survival Committee is concerned that using open source will expose small business to the risk of lawsuits. Citizens Against Government Waste is concerned that the Government might waste money on Open Source. Defenders of Property Rights is concerned that Open Source might be a threat to intellectual property rights. However, I was able to detect a common theme to all their criticism. They all seem to be funded by Microsoft.”

posted in Technology | Permalink | Comments Off

23rd June 2004

Gate 3 WorkClub

“It’s a collection of all the services you ever imagined to make your life easier ó professional administrative assistance, computer support, marketing, business services, training, coaching, and more. It’s a beautiful environment to work in, custom designed with a diverse variety of spaces to fit almost every work-style and preference… At the heart of the WorkClub is a vision of a new kind of place that blends the comforts of home with the professionalism of an office, with attention to every detail and an eye for the magical.”

posted in Business | Permalink | Comments Off

23rd June 2004

The Art of Customer Communications

“As businesses in industries such as the credit card and wireless markets continue to see their products and services become commoditized, the mitigating factor in achieving profitably is increasingly becoming customer service.”

posted in Customers | Permalink | Comments Off

23rd June 2004

BCG Publications

“[The Boston Consulting Group] communicates its insights and creates impact in the world of business thinking through a variety of Publications. Use the search tool below to explore the breadth of BCG’s knowledge.”

posted in Business | Permalink | Comments Off