“When Bill Hagerup was a novice project manager, he attended a meeting in which managers were picking people for upcoming projects. He let the other project managers step all over him and ended up with the leftovers. ‘The project didn’t go well, and I vowed I would never let that happen again,’ he says.”

“The Applied Improvisation Network is a community of practioners and clients who value the use of improvisation skills in organsiations. Here you’ll find links and resources to help you bring the benefits of Improv training into your place of work.”

“My sister (who’s a brilliant manager and team leader) is looking for a new job. She showed me her rÈsumÈ a few days ago, and there, in small print at the very bottom, were four words that appear on almost every rÈsumÈóand that are now irrelevant: ‘References available upon request.’”

“Long-term structural transformation has four characteristics: scale (the change affects all or most of the organization), magnitude (it involves significant alterations of the status quo), duration (it lasts for months, if not years), and strategic importance. Yet companies will reap the rewards only when change occurs at the level of the individual employee.”