“New research has shown that multi-tasking is counterproductive. Knowledge workers typically bang away at their word processors, answer phones, talk to colleagues all pretty much at once, but they may be wasting hours every day by trying to do too many things at once. So how are we meant to deal with information overload then? Dealing with one task at a time isn’t particularly flexible. Well, the flipside of multi-tasking is interruption, and thankfully someone in the United States Navy is taking interruptions seriously.”

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