“With all the hype at the coming of web commerce, web sales still pale in comparison to bricks-and-mortar, and for good reason. Commercial websites are still, in the main, scary, difficult, and undependable. Responsibility for many e-commerce problems lies with designers. Responsibility for others lies with engineers, marketers, managers, and executives who are willing to accept mediocrity or worse.”

This entry was posted on Tuesday, February 10th, 2004 at 3:07 pm and is filed under Ecommerce. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.