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Building a *System* of Innovation

February 26th, 2004 | Comments Off | Posted in Leadership

“While most business leaders agree that innovation is essential, surprisingly few organizations have a system for innovation. Creativity and innovation may well be the fuel that drive an organization to greatness, but a system for implementing innovation is the rocket that will take an organization to the top. Lacking an effective system to carry it — innovation is just raw fuel left sitting unused. In order to effectively integrate an innovation system into an existing organization, we first have to view organizations in a new light.”

Risks of offshore outsourcing

February 26th, 2004 | Comments Off | Posted in Business

“I’ve been trying to take a balanced view of outsourcing. On the one hand, I want to acknowledge the market forces that are driving companies to outsource IT services offshore. On the other hand, I want to identify the risks, so that clients may understand what they are signing up for and make rational decisions. I am concerned that the benefits of outsourcing have been overhyped, while the risks generally have been minimized.”

“Off-shoring” Manifesto/Rant: Sixteen Hard Truths

February 26th, 2004 | Comments Off | Posted in Business

“10. Big companies do not create jobs, and historically have not created jobs. Big companies are not ‘built to last;’ they almost inexorably are ‘built to decline.’”

Technology rules: Internet or Betamax?

February 26th, 2004 | Comments Off | Posted in Technology

“Fax machines and other champions of electronics provide some important lessons about how new technologies settle into our lives. The following are rules that turn The Next Wonderful Thing either into the Internet or Betamax of its generation.”

Making Virtue Its Own Reward

February 24th, 2004 | Comments Off | Posted in Business

“We join volunteer organizations to help others. That doesn’t mean we can’t help ourselves, and our businesses, at the same time.”

Promoting for Pennies

February 24th, 2004 | Comments Off | Posted in Marketing

“Marketing costs weighing you down? Here are 20 creative ways to boost business without breaking the bank.”

They Got It Together

February 24th, 2004 | Comments Off | Posted in Technology

“Four winning companies demonstrate the true value of integration by achieving a single view of their customers and their data, saving time and money along the way.”

The Project Reformer’s e-Tip of the Week

February 24th, 2004 | Comments Off | Posted in Project management

“These folks have joined me in investigating what really works, why it works, and what we can be doing to help others succeed. I’ve learned tremendously from interacting with my readers.”

Your words ó are they positive or poison?

February 20th, 2004 | Comments Off | Posted in Sales

“You’ve heard the expression that a picture is worth a thousand words. Great salespeople know that positive words can help them get a thousand sales… Your choice of words can promote positive feelings, encourage customers’ optimism, and lead to a sale. Using negative words can create fear, uncertainty and discomfort and, therefore, poison sales. Here are six examples of ‘poison’ words and their positive replacements.”

What We Learned In The New Economy

February 20th, 2004 | Comments Off | Posted in Business

“…four years ago, it all came tumbling down. The stock market crashed; surpluses became deficits; world peace became endless, ephemeral war; and vaunted CEOs became convicted felons. Instead of utopia, we got bankruptcies, backbiting, bitterness, and a wholesale rejection of everything the New Economy stood for.”

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