“Westland Helicopters became awash in so many change initiatives that it had trouble getting helicopters out the door. It had trapped itself in a cycle of repetitive-change syndrome in which executives addressed problems created by one wave of creative destruction with yet another wave of creative destruction that only compounded the problem.”

“The Corporation delves into the ‘nature’ of an Institution. In law, the corporation is a ‘person.’ But what kind of person is it? Considering the odd legal fiction that deems a corporation a ‘person’ in the eyes of the law, the feature documentary employs a checklist, based on actual diagnostic criteria of the World Health Organization and DSM IV, the standard tool of psychiatrists and psychologists. What emerges is a disturbing diagnosis.”

“I’ve been going through a big pile of applications for the summer internship positions at Fog Creek Software, and, I don’t know how to say this, some of them are really, really bad. This is not to say that the applicants are stupid or unqualified, although they might be. I’m never going to find out, because when I have lots of excellent applications for only two open positions, there’s really no need to waste time interviewing people that can’t be bothered to spell the name of my company right. So here are a few hints to review, if you’re sending out rÈsumÈs.”