“When it comes to entrepreneurship and innovation, does size matter? Traditionally, the thinking goes, small, nimble firms have an advantage over large, established organizations because they can get things done faster, with less red tape. Especially in industries where time-to-market is critical, size can be the difference between cutting-edge and also-ran. Some companies, however, are bucking the trend.”

“Like a car with an engine that can’t fire on all cylinders, a business that’s dysfunctional may move forward for a while. But eventually it stops running.”

“Justsell.com is your sales and marketing portal. It provides its subscribers and users with free just published sales leads, articles, templates, checklists, guides and discussion forums… Each month, the site hones in on a particular piece of the sales process or the sales career and publishes articles and tools by some of the best sales and marketing minds in the country.”

“Everybody’s heard the story of how Mount Everest was won. Fifty years ago, Sir Edmund Hillary and Tenzing Norgay confronted the mountain, braved its dangers, and made it to the top through sheer talent and will. It’s an inspiring tale — yet it obscures a deeper one. The hidden story is less classically heroic — it involves an unassuming manager and, believe it or not, a board of directors — but it reveals heaps more about the nature of great achievements.”

“Figuring out how to motivate your staff and adapt your style for their particular ‘career anchors’ can turn all employees into higher performers.”

“Take Back Your Time Day is a nationwide initiative to challenge the epidemic of overwork, over-scheduling and time famine that now threatens our health, our families and relationships, our communities and our environment.”

“…Mr Tapscott is deeply serious. A Canadian business school professor, he coined, or at least popularised, such phrases as the ‘net generation’ and the ‘digital divide’ during the 1990s. Today he believes that corporate nakedness — guru-speak for making firms far more transparent to their customers, employees, investors and society at large — is the ‘big idea’ that management thinkers have been desperately seeking since their last ones came a cropper during the dotcom bust.”

“Whether you’re a newcomer to meetings or a seasoned pro, the EffectiveMeetings.com resource center offers hands-on meeting advice for every possible situation. Plus, our sage advisor, the Meeting Guru, will help solve your meeting dilemmas.”

“What do you do in your downtime that you’re passionate about? Executives from Brian Grazer at Imagine Entertainment to David Pottruck at Charles Schwab share their favorite pastimes.”

“If you haven’t yet looked at blogging as a potential marketing tool for your business, now’s the time. Last spring, I wrote to all my customers to suggest that it was time for them to start letting at least their salespeople write blogs for their customers and prospects. It sounds radical to many managers, but there’s no denying the power of authentic communication when it comes to building loyalty between people — and clearly your customers are people first. “

“Commentary and musings on CRM best practices and industry news.”

“The right words can be worth many thousands of images. Regular readers of this column and my book should be familiar with my thoughts on the subject. It’s the nature of the Web that words are the foundation of the medium. This does not mean images can or should be neglected. One very effective way to boost your conversion rate for retailing, lead generation, and even content and self-service sites is to optimize your images.”

“Anxiety engulfs many in leadership positions. To others they display a calm and confident persona. Inside they feel lost, scared, confused, and panicked in response to obscure dangers. Destined for disappointment, they impose mindless and repeated reorganizations, change programs, and superficial fixes upon the exhausted and cynical people they try to lead. They attempt to reduce their anxiety by reducing their awareness. They work futilely to avoid pain, gain control, and find security not understanding that much of leadership today is counter to their mental models.”

“Companies achieve real agility only when every function, office, strategy, goal, and process — when every person — is able and eager to rise to every challenge. This type and degree of fundamental change, commonly called REVITALIZATION or TRANSFORMATION, is what more and more companies seek but all too rarely achieve.”

“Follow-up links for my presentation on weblogs and business… The presentation has two parts: explaining weblogs and discussion on weblogs from a business perspective.”