“It happens again and again. You spend hours in design meetings debating a point, and then a single word from upper management squashes your decision. Or maybe your design debates just go on for weeks because of office politics. How can you streamline this process? By deriving your conclusions from research instead of just ‘experience.’”

“Bombard customers with spam and earn their enmity. Launch a focused, opt-in e-letter and you may just find your business has a fan club.”

“How do you reach the top of a company? Sure, luck, timing and talent play a role, but so does ‘political savvy, agility in the use of power, and the ability to influence others,’ notes Kathleen Kelley Reardon, Ph.D., in her book ‘The Secret Handshake: Mastering the Politics of the Business Inner Circle.’”

“Quit trying for that ever-shifting, impossible-to-find balance between office and home. Instead, divide your time and stick to the plan — always.”

“Bombard customers with spam and earn their enmity. Launch a focused, opt-in e-letter and you may just find your business has a fan club.”

“What’s the GripeLog? It’s a place where customers of technology products can air their beefs with vendors, and read about the problems and issues other customers are raising. Written by Ed Foster, long-time author of InfoWorld’s Gripe Line column, the GripeLog combines a free weekly e-mail column with a weblog format that allows readers to interactively air their concerns and views.”

“Over the past decade, Web site management shifted between marketing and IT departments in most organizations, often in a decentralized structure. Now, it’s become a tightly run, centralized function at most b-to-b companies, with involvement from virtually all departments in the organization.”

“What’s the GripeLog? It’s a place where customers of technology products can air their beefs with vendors, and read about the problems and issues other customers are raising. Written by Ed Foster, long-time author of InfoWorld’s Gripe Line column, the GripeLog combines a free weekly e-mail column with a weblog format that allows readers to interactively air their concerns and views.”