“Consultants sometimes face hostility from members of your team because the staffers view the consultant as a turf invader. But managers with any tenure at all know that discord works both ways. Sometimes the consultant is the source of discord.”

“To select this year’s list we surveyed a random sample of employees from 269 candidate companies — more than 1,000 firms were considered — to get their opinions about their workplaces. A total of 40,713 employees responded to the survey… We also asked each of the companies to fill out a questionnaire describing its HR policies and workplace culture.”

“Wall Street’s 2002 will be remembered as a parade of catastrophe and disgrace. It will be hard to forget the image of executives of billion-dollar companies led, handcuffed, to the courthouse steps as prosecutors had them do the humiliating ‘perp walk’ for TV cameras.”

“The world’s most famous business-school professor is fed up with CEOs who claim that the world changes too fast for their companies to have a long-term strategy. If you want to make a difference as a leader, you’ve got to make time for strategy.”

“With more than 25 years of training and performance management experience, The Brooks Group is one of the world’s premier resources for training and accountability systems. Known for its real-world advice, hard-hitting facts and great systems, the organization gives salespeople and sales managers the tools and vision they need to produce lasting and powerful results.”