“It’s about using information strategically to achieve one’s business objectives. Knowledge Management is the organizational activity of creating the social environment and technical infrastructure so that knowledge can be accessed, shared and created.” -Robert K. Logan

“ITpapers is the Yellow Pages of White Papers, with links to over 25,000 White Papers. A free service, ITpapers enables visitors to find links to precisely the White Papers they need, quickly and easily, with summaries and visitor reviews guiding their selection.”

“How did a small Seattle company turn itself into a global synonym for java and joe? The answer, we believe, lies with an ingredient as central to Starbucks’s business as the premium coffee beans it roasts: Relationships. ‘Starbucks starts and ends with core values … [and] the core values emanate from and around relationships with people,’ says Anne McGonigle, the company’s vice president for special projects.”

“Some entrepreneurs love to take matters into their own hands when it comes to selling face-to-face. Others choose to delegate selling authority — and in so doing, they cheat their businesses out of a great deal of selling impact. My question: What does the first group know about selling that the rest of us wish we knew?”

“Automation, in any field, is an alluring proposition. The idea that we can take a manual process and apply technology to it in a way that reduces costs and increases speed, reliability and accuracy is irresistible. However, this temptation is a significant trap for organizations that intend to implement workflow automation software.”

“ITpapers is the Yellow Pages of White Papers, with links to over 25,000 White Papers. A free service, ITpapers enables visitors to find links to precisely the White Papers they need, quickly and easily, with summaries and visitor reviews guiding their selection.”