29th
May
2002
Managing Incoming E-mail: What Every User Needs to Know
“This report — available as a PDF download — describes a simple method that will allow any user to cope with increasing amounts of incoming e-mail. Some of the ideas come from author Mark Hurst’s free Good Experience newsletter, which reaches 50,000 subscribers worldwide… Anyone who uses e-mail should read this report. Anyone who manages e-mail users, or works in I.T., should read it twice.”

