22nd
January
2002
Why Your eMail Newsletter Annoys Your Readers
“Email newsletters are powerful tools for marketing communications. Typically very easy for users to subscribe to, they are cheap and easy to produce, can reach a large targeted audience, and remind potential customers of your business without requiring them to visit your site. Best of all, they work on a subscription basis. In other words, people ask you to send them promotional information on a regular basis! However, they can be a double-edged sword: get them wrong and they score a black mark against you every time they land in a user’s inbox.”

