“‘You can no longer predict with a certainty the ability to hop on an airplane and be across the country the next day,’ said [Peter] Kastner, whose employer, Aberdeen Group, recently convened a meeting to discuss ways to keep in close contact with clients now that flying to their offices is no longer a reliable option.”

“When not just any metropolitan area will do, seek out one of these best cities for entrepreneurship.”

“Twenty-four hours after New York City lost one of its most famous landmarks, Amazon.com had removed all of its usual promotions and publicity material from its home page, extended condolences to the American population, and announced a program to donate money from purchases made on the site to the victims of the horrendous attack.”