bBlog: The sales, marketing and business weblog
30th August 2001

Inside the Revolution: Smart Mover, Dumb Mover

“Think the first-mover advantage is a myth? You’re wrong: Most pioneering dot-coms failed not because they were first but because they were dumb.”

posted in Business | Permalink | Comments Off

30th August 2001

Improving E-Mail Customer Service

“E-mail response programs can play an important role in customer-relationship management and increase customer loyalty.”

posted in Customers | Permalink | Comments Off

30th August 2001

Improving E-Mail Customer Service

“E-mail response programs can play an important role in customer-relationship management and increase customer loyalty.”

posted in Email | Permalink | Comments Off

30th August 2001

Inside the Revolution: Smart Mover, Dumb Mover

“Think the first-mover advantage is a myth? You’re wrong: Most pioneering dot-coms failed not because they were first but because they were dumb.”

posted in Entrepreneurship | Permalink | Comments Off

30th August 2001

Leadership in the new economy: Are you listening?

“Andy Hickford, a Signify Associate, believes the key to success in the new economy doesn’t lie with implementing all the latest technologies. Instead he suggests leaders of companies can ensure success by learning to view their employees as volunteers and listening to what they want.”

posted in Leadership | Permalink | Comments Off

28th August 2001

Managing a healthy customer relationship

“Alan McGirvan makes it sound so simple. Develop a good relationship with your customers by giving them value-added services and they’re likely to stick with you through thick and thin.”

posted in Customers | Permalink | Comments Off

28th August 2001

Surviving the tech slowdown

“By now, everyone knows someone who has endured the uncomfortable experience of being laid off. We’ve all heard the stories of the forced smiles, the uneasy handshakes, and the canceled security cards. Pink-slip parties are de rigueur, and every day seems to bring a fresh onslaught of job losses and delistings on the Nasdaq. However, it’s not all doom and gloom in techland. While the media continues to focus on the downsizing of corporate America, evoking a bleak outlook for workers of all stripes, the economy continues to chug along, powered by programmers and system administrators, designers and content producers. High-tech entrepreneurs continue to pursue new opportunities, while information workers continue to find new jobs.”

posted in Finance/VC | Permalink | Comments Off

28th August 2001

The Sun Sets on the Bohemian Workplace

“The freewheeling culture of the dotcom workplace is rapidly disappearing, a victim of the harsh, new economic reality. Andrew Ross hopes to chronicle its glory days before it’s gone.”

posted in Life | Permalink | Comments Off

22nd August 2001

The Small-Business Brain Drain

“A new job-market study has some unsettling news for entrepreneurs: Seasoned managers prefer working for larger, more stable employers.”

posted in Entrepreneurship | Permalink | Comments Off

22nd August 2001

A Tale of Two Entrepreneurs

“Two young men each launch a business. One rises, the other falls. The reasons why make a case study in similarities and stark contrasts.”

posted in Entrepreneurship | Permalink | Comments Off

22nd August 2001

Leading Through the Tough Times, Part II

“In a two-part series, the top executives of BEA Systems and Akamai Technologies talk about what it takes to be a leader during uncertain times.”

posted in Leadership | Permalink | Comments Off

22nd August 2001

Ode to Creativity — Marketing on a Budget

“Need visibility for your product or service? Here are a few high-impact strategies. The absence of deep pockets, we entrepreneurs must be extraordinarily innovative in order to get attention for our products and services. Particularly when you’re starting out, it’s important to pick a few high-impact avenues for generating positive buzz. The key is to pick a manageable amount of tactics, those that you can financially support on an ongoing basis. Know your strengths, and capitalize on what you excel at.”

posted in Marketing | Permalink | Comments Off

21st August 2001

How Often Do I Change My Print Ad?

“Three questions to ask before making any adjustments.”

posted in Advertising | Permalink | Comments Off

21st August 2001

BPubs.com — The Business Publications Search Engine

“BPubs.com is a directory based Internet search engine that strives to cover the topic of Business Publications. By eliminating the noise of ‘homepages, index pages, and other extraneous web site components,’ our users are able to extract what they truly searching for — content. Our target audience of corporate and business users will become repeat visitors because we save them time finding the information they need.”

posted in Business | Permalink | Comments Off

21st August 2001

Failure as a Badge of Honor

“In the New Economy, it’s no cause for shame. In fact, many who went down in the dot-com debacle have picked up a certain cachet.”

posted in Leadership | Permalink | Comments Off