“Mergers and acquisitions are big business, but they’re also a dangerous business. Obstacles can arise at every juncture, as Ariba and Agile, Verizon and Northpoint, and Novell and Cambridge discovered recently. As the tech economy continues to expand and diversify, companies will keep merging with and acquiring other businesses in order to quickly incorporate new technologies and tap new markets.”

“[David] Weinberger’s epiphany in “The Hyperlinked Organization” chapter of The Cluetrain Manifesto is simple: Businesses don’t consist of slots on an org chart or entries in a database. Businesses are made up of people. And people define and organize the business by continually discussing, literally and metaphorically, what their company is really all about.”