“The real test of a company’s strength is how it handles bad times.”

“In the best of times, small business owners generally have to be careful about how many people they hire because of tight budgets. Now, with the economy continuing to cool, many of these owners are resorting to an old practice, or setting up alliances with individuals who can bring different skills to the table.”

“A competent employee has left your company, and amid the confusion, you realize you’ve lost something irreplaceable: that person’s knowledge and experience. You’re facing a knowledge gap that could have been avoided by asking yourself a few questions: How am I encouraging our employees to share their knowledge of products and procedures? How am I documenting it for future reference?”

“For technology investors, the year 2000 was to 1999 what New Year’s Day is to New Year’s Eve: the hangover after the big party. Expect a return to normalcy in 2001. In other words, expect more than a few gut-wrenching turns in the technology world in coming months, due to continued nail-biting over the fundamental health of the sector and anxiety over the appropriate prices for technology’s best companies. Nimble traders and stock pickers who make timely decisions will generate the strongest returns… Here are a handful of predictions for the remaining months of 2001.”