“In these days of intensive business travel, the walls have ears. An indiscreet comment could be all it takes to make a competitor’s day. The shuttle-bus ride from the airport to downtown Tokyo promised to be boring but blessedly short. Frank Calhoun (a pseudonym), a consultant with the management-consulting firm of Fuld & Co., in Cambridge, Mass., pulled out his notepad to outline his itinerary for the day and settled into his seat. ‘I’m telling you, we need to refine our distribution strategy,’ said the man occupying the seat directly in front of Calhoun’s. There was a pause. ‘OK. And what do you suggest?’ asked the man’s seatmate. Calhoun’s ears perked up. He abandoned his itinerary and, for the next 20 minutes, jotted down every word of the conversation that ensued.”

This entry was posted on Thursday, March 1st, 2001 at 12:00 am and is filed under Business. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

“In these days of intensive business travel, the walls have ears. An indiscreet comment could be all it takes to make a competitor’s day. The shuttle-bus ride from the airport to downtown Tokyo promised to be boring but blessedly short. Frank Calhoun (a pseudonym), a consultant with the management-consulting firm of Fuld & Co., in Cambridge, Mass., pulled out his notepad to outline his itinerary for the day and settled into his seat. ‘I’m telling you, we need to refine our distribution strategy,’ said the man occupying the seat directly in front of Calhoun’s. There was a pause. ‘OK. And what do you suggest?’ asked the man’s seatmate. Calhoun’s ears perked up. He abandoned his itinerary and, for the next 20 minutes, jotted down every word of the conversation that ensued.”

This entry was posted on Thursday, March 1st, 2001 at 12:00 am and is filed under Life. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.