bBlog: The sales, marketing and business weblog
13th July 2000

Usability as Therapy

“Underneath the carnival excitement of the information revolution I hear a quiet but persistent murmur warning of an emerging technology crisis. Not everything is right in the information economy… At the core of the problem is a dysfunctional relationship between developers and the business. Like a warring family, there are resentments and miscommunications. And, as any family therapist will tell you, to solve the problem both sides need to change.”

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13th July 2000

Usability as Therapy

“Underneath the carnival excitement of the information revolution I hear a quiet but persistent murmur warning of an emerging technology crisis. Not everything is right in the information economy… At the core of the problem is a dysfunctional relationship between developers and the business. Like a warring family, there are resentments and miscommunications. And, as any family therapist will tell you, to solve the problem both sides need to change.”

posted in Technology | Permalink | Comments Off